Serving the
Newport Beach, Orange County, CA, and Surrounding Areas
including Crystal Cove, Corona del Mar, Huntington Beach, Sunset Beach, Surfside, Newport Coast and Aliso Viejo.
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Frequently Asked Questions About our Cleaning Services
The
manual scrub wand is a good cleaning tool for cleaning lightly soiled
carpet. When cleaning more heavily soiled carpet, the wand becomes a
‘beast of burden.’ Cleaning results depend upon the strength, stamina,
and technique of the person working the wand. Cleaning heavily soiled
carpets with a scrub wand is ‘hard labor.’ The repetitive motion of
scrubbing back and forth is extremely strenuous and fatiguing. An
individual can not scrub long enough to effectively clean your
carpets. First and foremost the Rotovac is an electric power
scrubbing tool. Comparing the Rotovac to a wand is like comparing a
skill saw to a hand saw. We have converted a back and forth manual task
to a much easier and more efficient rotary mechanized operation. Which
makes more cleaning passes per minute than is possible with a manual
scrub wand. In addition, the cleaning passes are from all directions
rather than just back and forth. This is what produces better cleaning
results for you. Does the Rotovac work on all types of carpet? The
Rotovac has a carpet pile height adjustment wheel which allows it to
work on all installed over pad carpet, and most commercial glue downs. What is the dry time of the Rotovac compared to a wand? The Rotovac on average leaves the carpet about 20 x drier when compared to a manual scrub wand under similar conditions. Why should I have my carpets cleaned? There are many reasons to have your carpet and upholstery cleaned: - Health-
Carpeting and fabrics not cleaned and properly maintained have the
potential to cause a variety of health problems inside the home or work
place.
- Life of your carpet- can be greatly extended by simple routine professional cleaning.
- Appearance- maintain the original look and luster of your carpet with regularly scheduled cleanings.
How often should I have my furniture cleaned?The
EPA currently has issued no guidelines on the recommended cleaning
frequency for upholstery. Until such a guideline has been issued, our
company recommends that you have your upholstery cleaned every other
time your carpet is cleaned. Example: if your carpets get cleaned every
six months, your upholstery should be cleaned once a year. Should I vacuum before the carpet cleaner arrives? Yes, vacuuming is essential to the longevity of your carpet. You should vacuum your carpet as often as possible.
Do you move furniture? When necessary we will move and replace small furniture in its original position. *We
will not move musical instruments, grandfather clocks, most beds, full
china hutches, full bookshelves, entertainment centers, pool
tables...our technicians reserve the right not to move any piece of
furniture or household object that they do not feel comfortable with. Should I move anything? Yes, you should remove from the areas being cleaned, all nick knack and breakables. How long will it take for my carpet or furniture to dry? Our
dry times typically range from 2 - 6 hours. Dry times can be affected
by many factors including weather, humidity, and airflow. How long before I can walk on my carpet? You can walk on your carpet immediately but it is recommended that you limit traffic until completely dry. Are the products you use safe? Yes,
we use the #1 line of cleaning products in the world. This allows us to
guarantee the highest quality job available at any price! Our products
are: nontoxic, safe for pets & children, biodegradable, and
phosphate free. Are your technicians experienced? Yes, our
technicians attend courses, seminars, and schools across the country to
keep current on the latest in cleaning technologies. Will your services help my allergies? Yes, having your carpet and furniture cleaned removes pollutants and makes for a more friendly breathing environment. Will you remove all my stains? Let
me start by defining the difference between a spot and a stain: a spot
is any foreign material (soil, liquid, etc.) that is removable by
standard cleaning methods.(The foreign material is on or around the
carpet fiber) A stain is foreign material (soil, liquid, etc.) on
carpet that is not usually removable by standard cleaning methods. (The
foreign material has penetrated ‘soaked into’ fiber and has changed or
damaged the fiber itself) Some stains may be very difficult or
impossible to remove. Does cleaning your carpet make it wear out faster?No, actually dirt acts as an abrasive when trapped in your carpet or fabrics and should be removed to reduce wear. Does your process restore the original feel of my carpet? Yes, our process leaves your carpet fresh, clean, residue free and soft to the touch. Should I have a fabric protector applied after cleaning? Yes,
most carpet manufacturers recommend that you reapply protector after
professional cleaning to restore the original stain resistance. Some
manufacturers even require it as part of the warranty on the carpet. My carpet is really old, should I replace it? With
the cost of replacing carpet being as expensive as it is today, it is
always best to try having the carpet professionally cleaned first. It
is far less costly and may make a world of difference. Which provides better indoor air quality: hardwood, or carpet? Carpet
actually acts like a ‘filter’ trapping pollutants which are then
removed by professional carpet cleaning. As long as a regular cleaning
schedule is maintained, carpet provides much better indoor air quality
than hardwood.
Call us Today For A Free Estimate
(949) 274-3881
(949) 400-7253
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